Front of House / Retail Assistant

Front of House  / Retail Assistant 

Location: WIT Fitness, One New Change London

We are hiring for a Front of House Retail Assistant position to join our team at WIT's Retail & Training Hub in the heart of London - St Pauls.

As a one of a kind training facility, offering a unique community for the fitness obsessed, we pride ourselves in having quality coaching, premium facilities, incredible events & an authentic training experience. From the first time gym-goer to the elite athlete, we welcome members of all abilities to join #TEAMWIT!

As a member of our Retail team:

Key Responsibilities

  • Assist in the day to day running of the store and act as the first point of contact for our members and visitors, delivering the ‘WIT London’ experience
  • Showcase our extensive range of footwear, clothing and accessories 
  • Be an expert on our products and procedures – full training provided
  • Drive sales through upselling and cross selling to meet monthly sales targets
  • Ensuring exceptional standards of housekeeping, cleanliness and merchandising
  • Align with WIT HQ ensuring alignment with, marketing campaigns and product launches
  • Any other duties required to achieve the smooth and profitable running of the store
  • Prepare the best post-workout shakes in the business via our Nutrition Bar!

About You:

  • You love an active life, with a passion and authority in sport.
  • You bring your energy and personality to the shop floor, interacting with our customers whilst sharing your knowledge and expertise with confidence.
  • You live our values and are a positive ambassador for our brand, products and business. 
  • Ability to work a range of shift patterns, including early mornings, late evenings, weekends and holidays
  • Experience in hospitality or leisure customer service (preferred)

The Benefits:

  • Free gym membership at WIT London
  • £250 gift card to spend in store every three months
  • Gym guest passes
  • Exclusive discount for both WIT and branded apparel
  • First access to in-house events

For more information and to submit your application, please email with a CV and cover letter.